Lost/Stolen Cards

What do I do if my Hatch Card is lost or stolen?

What do I do if my Hatch Card is lost or stolen?

Please call our customer support team to notify us as soon as possible: 888-516-2369. We will get your old Hatch Card deactivated, and send a new one your way!

If you need to dispute a transaction, please see How to Dispute a Transaction in our Transactions and Payments section.

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