Transactions

Where can I use my Hatch Card?

Can I use my Hatch Card for personal expenses?

Why was my transaction declined online?

Where can I use my Hatch Card?

You can use the Hatch Card at any merchant, in-store or online, who takes Visa cards. Here is the list of Visa Rules for more detailed questions.

Can I use my Hatch Card for personal expenses?

No, sorry! The Hatch Card can only be used for business purposes. It is a violation of our Terms of Service and Line of Credit Agreement to use the card for personal expenses.

Why was my transaction declined online?

There are a few reasons your transaction could have been declined. Step one is to make sure that your card is activated. If you are making an online purchase, the business address and zip code must match the billing address provided to the online merchant at checkout.

Please also ensure you know your credit limit. If you are trying to make a purchase that is higher than the limit accessible to you at that time, you will automatically be declined for the purchase.

Please note, the Hatch Card cannot be used to purchase wire transfers, money orders, or gift cards.

 

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