Transactions

Where can I use my line of credit?

Can I use my line of credit for personal expenses?

Why was my transaction declined online?

Does Hatch charge fees for international transactions?

Where can I use my line of credit?

You can use the Hatch line of credit at any merchant, in-store or online, who takes Visa cards. Here is the list of Visa Rules for more detailed questions.

Can I use my line of credit for personal expenses?

No, sorry! The Hatch line of credit can only be used for business purposes. It is a violation of our Terms of Service and Line of Credit Agreement to use the card for personal expenses.

Why was my transaction declined online?

There are a few reasons your transaction could have been declined. Step one is to make sure that your card is activated. If you are making an online purchase, the business address and zip code must match the billing address provided to the online merchant at checkout.

Please also ensure you know your credit limit. If you are trying to make a purchase that is higher than the limit accessible to you at that time, you will automatically be declined for the purchase.

Please note, the Hatch line of credit cannot be used to purchase wire transfers, money orders, or gift cards.

Does Hatch charge fees for international transactions?

Currently you cannot make international purchases with your Hatch line of credit.

 

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